Estamos seguros de que le encantar\u00e1n nuestras joyas. En caso de que haya alg\u00fan problema, tenemos una pol\u00edtica de devoluci\u00f3n de 30 d\u00edas, lo que significa que tiene 30 d\u00edas despu\u00e9s de recibir su paquete para solicitar una devoluci\u00f3n. Si han pasado 30 d\u00edas desde entonces, lamentablemente, no podemos ofrecerle un reembolso o cambio. <\/p>
Para poder optar a una devoluci\u00f3n, la joya debe estar en las mismas condiciones en que la recibi\u00f3, sin estrenar ni usar, con sus accesorios y su embalaje original. Tambi\u00e9n necesitar\u00e1 el recibo o justificante de compra. Para iniciar una devoluci\u00f3n, puede ponerse en contacto con nosotros en contact@elasaro.com. Si se acepta su devoluci\u00f3n, le enviaremos instrucciones sobre c\u00f3mo y d\u00f3nde enviar su paquete. No se aceptar\u00e1n art\u00edculos devueltos sin haber solicitado previamente la devoluci\u00f3n.<\/p>
Por favor, inspeccione su pedido en cuanto lo reciba y p\u00f3ngase en contacto con nosotros inmediatamente si el producto est\u00e1 defectuoso, da\u00f1ado o si ha recibido un art\u00edculo equivocado para que podamos evaluar el problema. Por favor, incluya su nombre y n\u00famero de pedido. Adem\u00e1s, aseg\u00farate de adjuntar fotos y\/o v\u00eddeos de las partes defectuosas, da\u00f1adas o incorrectas del producto para que podamos evaluar el problema. Tiene derecho a una sustituci\u00f3n si ha recibido un art\u00edculo da\u00f1ado. <\/p>
La forma m\u00e1s r\u00e1pida de asegurarse de obtener lo que desea es devolver el art\u00edculo que tiene y, una vez finalizada la devoluci\u00f3n, realizar una compra por separado del nuevo art\u00edculo.<\/p>
Le notificaremos una vez hayamos recibido e inspeccionado su devoluci\u00f3n y le comunicaremos si el reembolso ha sido aprobado o no. Si se aprueba, se le reembolsar\u00e1 autom\u00e1ticamente en su m\u00e9todo de pago original. Recuerde que su banco o la entidad emisora de su tarjeta de cr\u00e9dito pueden tardar alg\u00fan tiempo en procesar los fondos y ponerlos a su disposici\u00f3n.<\/p>
Una vez aceptada su solicitud de devoluci\u00f3n, le facilitaremos la direcci\u00f3n y el resto de instrucciones necesarias. Usted ser\u00e1 responsable de pagar los gastos de env\u00edo del paquete devuelto. <\/p>
Si va a enviar un art\u00edculo por valor de m\u00e1s de 60 $, considere la posibilidad de utilizar un servicio de env\u00edo con seguimiento o contratar un seguro de env\u00edo. No garantizamos que recibamos su art\u00edculo devuelto.<\/p>
Si a\u00fan tiene preguntas, consulte nuestras Preguntas frecuentes<\/a> y otras p\u00e1ginas sobre pol\u00edticas o p\u00f3ngase en contacto con<\/a> nuestro equipo de asistencia. Estaremos encantados de ayudarle.<\/p>","protected":false},"excerpt":{"rendered":" Devuelve Estamos seguros de que le encantar\u00e1n nuestras joyas. En caso de que haya alg\u00fan problema, tenemos una pol\u00edtica de devoluci\u00f3n de 30 d\u00edas, lo que significa que tiene 30 d\u00edas despu\u00e9s de recibir su paquete para solicitar una devoluci\u00f3n. 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