Nous sommes convaincus que vous allez adorer nos bijoux ! En cas de probl\u00e8me, nous avons une politique de retour de 30 jours, ce qui signifie que vous avez 30 jours apr\u00e8s la r\u00e9ception de votre colis pour demander un retour. Si 30 jours se sont \u00e9coul\u00e9s depuis, nous ne pouvons malheureusement pas vous proposer un remboursement ou un \u00e9change. <\/p>
Pour pouvoir \u00eatre retourn\u00e9, le bijou doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel vous l’avez re\u00e7u, non port\u00e9 ou non utilis\u00e9, avec ses accessoires et son emballage d’origine. Vous aurez \u00e9galement besoin de la preuve d’achat. Pour commencer un retour, vous pouvez nous contacter \u00e0 contact@elasaro.com. Si votre retour est accept\u00e9, nous vous enverrons des instructions pour savoir comment et o\u00f9 envoyer votre colis. Les articles qui nous sont renvoy\u00e9s sans demande pr\u00e9alable de retour ne seront pas accept\u00e9s.<\/p>
Veuillez inspecter votre commande d\u00e8s r\u00e9ception et nous contacter imm\u00e9diatement si le produit est d\u00e9fectueux, endommag\u00e9 ou si vous avez re\u00e7u le mauvais article afin que nous puissions \u00e9valuer le probl\u00e8me. Veuillez indiquer votre nom et votre num\u00e9ro de commande. Veillez \u00e9galement \u00e0 joindre des photos et\/ou des vid\u00e9os des parties d\u00e9fectueuses, endommag\u00e9es ou incorrectes du produit afin que nous puissions \u00e9valuer le probl\u00e8me. Vous avez droit \u00e0 un remplacement si vous avez re\u00e7u un article endommag\u00e9. <\/p>
Le moyen le plus rapide de vous assurer que vous obtenez ce que vous voulez est de retourner l’article que vous avez. Puis, une fois le retour finalis\u00e9, faites un achat s\u00e9par\u00e9 pour le nouvel article.<\/p>
Nous vous informerons d\u00e8s que nous aurons re\u00e7u et inspect\u00e9 votre retour et vous ferons savoir si le remboursement a \u00e9t\u00e9 approuv\u00e9 ou non. En cas d’approbation, vous serez automatiquement rembours\u00e9 sur votre mode de paiement initial. N’oubliez pas que le traitement et la mise \u00e0 disposition des fonds par votre banque ou votre soci\u00e9t\u00e9 de carte de cr\u00e9dit peuvent n\u00e9cessiter un certain d\u00e9lai.<\/p>
Une fois votre demande de retour accept\u00e9e, nous vous fournirons l’adresse et toutes les autres instructions n\u00e9cessaires. Vous serez responsable du paiement des frais d’exp\u00e9dition du colis retourn\u00e9. <\/p>
Si vous exp\u00e9diez un article de plus de 60 $, envisagez d’utiliser un service d’exp\u00e9dition avec suivi ou de souscrire une assurance exp\u00e9dition. Nous ne garantissons pas que nous recevrons votre article retourn\u00e9.<\/p>
Si vous avez encore des questions, veuillez consulter notre FAQ<\/a> et les autres pages de politique ou contactez<\/a> notre \u00e9quipe d’assistance. Nous serons heureux de vous aider.<\/p>","protected":false},"excerpt":{"rendered":" Retours Nous sommes convaincus que vous allez adorer nos bijoux ! En cas de probl\u00e8me, nous avons une politique de retour de 30 jours, ce qui signifie que vous avez 30 jours apr\u00e8s la r\u00e9ception de votre colis pour demander un retour. Si 30 jours se sont \u00e9coul\u00e9s depuis, nous ne pouvons malheureusement pas vous…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"class_list":["post-5416","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"elasaro.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":true,"featuredImageNotice":"L\u2019image en vedette devrait \u00eatre au moins 200 par 200 pixels pour \u00eatre utilis\u00e9 par Facebook et d\u2019autres sites de m\u00e9dias 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